This document refers to “personal data”
This is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.
The Data Protection Act (DPA), Privacy and Electronic Communications Regulations (PECR) and The General Data Protection Regulations (GDPR) which is EU wide and far more extensive, seek to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain such as Companies House data.
Surgitrac Instruments Group Limited (Surgitrac Instruments UK) is pleased to provide the following GDPR information:
Surgitrac Instruments UK Limited is a Data Controller under the Data Protection Act 1998. This means that we are responsible for how and why your personal information is used.
Information about us
www.surgitrac.com is a site operated by Surgitrac Instruments UK Limited (“We”). We are registered in England and Wales as a limited company under company number 3005986 address 10 Wharfside Business Park, Irlam Wharf Road, Irlam, Manchester, M44 5PN.
Part of the Surgitrac Instruments Group.
Who we are
Surgitrac Instruments is multinational manufacturer and distributor of surgical instruments. It operates in the B2B sector.
Surgitrac Instruments uses the information collected from you to provide quotations, make telephone contact and to email marketing or product information which we believe may be of interest to you and your business.
In you making initial contact you consent to Surgitrac Instruments maintaining a marketing dialogue with you until you either “opt out” (which you can do at any stage) or we decide to desist in promoting our services. Surgitrac Instruments also acts on behalf of its clients in the capacity of data processor.
Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally-identifying information like Internet Protocol (IP) addresses.
Surgitrac Instruments may also collect statistics about the behaviour of visitors to its website.
Any information Surgitrac Instruments holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtain about you from public sources and our own suppliers such as credit referencing agencies.
Surgitrac Instruments will only collect the information needed so that it can provide you with a service, we will not sell or broker your data, although there may be times when your information could be contained in data that Surgitrac Instruments has purchased from a third-party list broker.
Legal basis for processing any personal data
To meet Surgitrac Instruments contractual obligations to clients and to also respond to marketing enquiries.
Legitimate interests pursued by Surgitrac Instruments
To promote the products and services offered by Surgitrac Instruments and/or to market the services and/or products offered by Surgitrac Instruments to existing clients
Through agreeing to this privacy notice you are consenting to Surgitrac Instruments processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing the firstname.lastname@example.org or by phoning 0044 (0) 161 7767626 or writing to us.
When you provide us with your personal information we will only retain it for as long as we need to, to make sure that we have dealt with all aspects of your enquiry. In practice, this means that we will keep your name and address for a minimum of 12 months if you make an enquiry or request a brochure or sample or quote.
Surgitrac Instruments will process personal data during the duration of any contract and will continue to store only the personal data needed for six years after the contract has expired to meet any legal obligations. We delete any personal data after six years.
Data is held in the United Kingdom using different (multiple) servers. Surgitrac Instruments does not store personal data outside the EEA.
Your rights as a data subject
At any point whilst Surgitrac Instruments is in possession of or processing your personal data, all data subjects, have the following rights:
In the event that Surgitrac Instruments refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.
Surgitrac Instruments at your request can confirm what information it holds about you and how it is processed
You can request the following information:
In the event that you wish to make a complaint about how your personal data is being processed by Surgitrac Instruments or its partners, you have the right to complain to Surgitrac Instruments. If you do not get a response within 30 days you can complain to the ICO.
The details for each of these contacts are:
Surgitrac Instruments UK Limited
Attention of the Financial Director
10 Wharfside Business Park,
Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Telephone 0303 123 1113 or email: https://ico.org.uk/global/contact-us/email/